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Research & Campaigns
Changing things for the better
Ultimately our aim is to change things for the better.
The Research and Campaigns team collects evidence, which we have been given from our clients which affects many others.
We spot unfair practices and policies, which can make things harder for people in West Sussex and Nationally.
We gather this evidence to build a powerful message that we pass on to people and companies who make and influence decisions that affect everyone.
See our current research projects:
Our experience of advising residents gives us a valuable insight into the problems faced by people living in West Sussex.
Cost-of-living crisis
Looking at the increase in food and fuel poverty our team is seeing, to identify its causes and solutions.
Universal Credit
Focusing on people coming to us for help and seeing if they have enough means to live on.
Council Tax protocol
We are continuing to focus on ensuring the good practice protocol is being followed and cases of arrears are being dealt with appropriately, whilst complaints are handled efficently.