Citizens Advice - Crawley

Opening hours

Monday to Friday, 9:30am – 4pm 

Pre-booked face-to-face appointments are available at our office during these times for people who cannot access advice or appointments digitally. Reception is open to drop off paperwork or arrange advice call backs. We have very limited space for on the day in-person help and is for emergencies only, so please phone or email where you can.

You can pre-book a face to face appointment with our team – contact us. 

Festive period opening hours

Closes early at 1pm on 24th and 31st December.

Wednesday 25th December – Closed

Thursday 26th December- Closed

Wednesday 1st January – Closed

Please phone, email or contact us by webchat.

Our Adviceline service (0808 278 7969) closes early at 1pm on 24th and 31st December.

Reopening 2nd January 2025

Reception Opening Times: 10am – 4pm to hand in documents, book and attend appointments or for emergencies  

Our address

Outreaches

• Broadfield Library Outreach: Mondays from 10am to 5pm at 46 Broadfield Barton, Broadfield, Crawley, RH11 9BA.

• Bewbush Community Centre Outreach – Alternate Tuesdays from 10am to 2pm at Dorsten Square, Bewbush, Crawley RH11 8XW.

• Leacroft Medical Practice – Wednesdays from 2pm to 5pm at Langley House, Langley Dr, Langley Green, Crawley RH11 7T.

Outreach sessions are provided by Crawley Connects, a project offering immigration, benefits and domestic violence advice to migrants residing in Crawley only.

Outreaches will be closed from 23rd December to 6th January 2025.

Projects

• Macmillan Benefits Service – benefits advice and casework for Crawley residents undergoing or recently recovering from cancer treatment
• Crawley Connects
• Crawley Homelessness Prevention – must be referred by Crawley Homelessness Team
• Crawley NHS Engagement
• Debt Advice and casework – funded by the Money Advice and Pensions Service