Contact us
We are here for you when you need help
Call
Freephone Adviceline on 0808 278 7969
Available Monday to Friday: 9:00am – 5:00pm
Note phones will close at 1pm on 24th and 31st December 2024.
Complete all the details on our email contact form and an adviser will get back to you. Available Monday to Friday. We aim to get back to you within two working days.
Webchat
Visit the National Citizens Advice website with online webchat available. Webchat is open Monday to Friday: 10.00am – 4.00pm
Visit us
Face-to-face support is available in some of our offices. However, our offices are open to drop-off paper work and discuss access to advice.
Note reception/drop ins will close at 1pm on 24th and 31st December 2024. Some offices and outreaches will be closed over Christmas – please see individual offices or call, email as we are unlikely to provide on the day advice.
Referral
Partner organisations can refer a client to us using this form.
English not your first language?
We can arrange for an interpreter – just let us know
Ask us if you’d like a video appointment
Macmillam Welfare Rights Service
Tel: 01903 532234
Email: macmillanbenefits@westsussexcab.org.uk
Free confidential benefits advice to people affected by cancer, and their families and carers.
Help to Claim
Tel : 0800 144 8444
National helpline for people making their first claim for Universal Credit. Open Monday to Friday: 8:00am – 6:00pm
General Enquiries
If you’re not looking for advice but need to contact us with a general enquiry, click here.
Please note: we cannot give advice or book appointments via this form. For advice by email, please use the email advice form.
Find out more about volunteering
“My adviser was very helpful, I have a few significant issues to deal with and he was very knowledgeable and thorough”